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Legacy of different enterprise applications resulted
many business critical information scattered separately and often, business
users need to search information thru different places in order to
consolidate a comprehensive view of entire organization performance.
Inspired from aircraft cockpit's instrument panel,
a new breed of enterprise executive dashboard technology is emerging
which allows users to gather, analyze data from multiple sources
simultaneously and dynamically read-out business-critical information
that drives organization performance within a single interface to compete
today's information-based climate.
Consisting of a collection of gauges, an
enterprise dashboard intelligently gathers, processes and presents
data, generating alerts and revising actions when business-critical
information falls outside of specification all in one handy place.
By incorporating information that flows from enterprise-resource
planning (ERP), customer-relationship management (CRM) and many
other enterprise applications, critical information (for instance
Sales figures, inventory, employee performance and absenteeism,
and revenue) is represented by gauges respectively and is
periodically refreshed to reflect the current state of affairs.
According to Shadan Malik, author of
Enterprise Dashboards, Design and Best Practices for IT, an
Executive Dashboard has to be
SMART IMPACT,
which is the acronym of the following important elements:
- Synergetic - Information are synergized
from different aspects and delivered to users with intuitive
data visualization within a single screen view
- Monitor KPIs - Critical KPIs is displayed
and serve up for business users to derive "informed" decision
- Accurate - The information presented on
the dashboard need to be audited before publishing for
organization-wide dissemination to ensure accuracy and increase
user confidence
- Responsive - Dashboard needs to be
responsive to predefined thresholds. Alerts in form of emails,
blinkers and sound alarms can be sent to users in addition to
the visual presentation on the dashboard draw immediate user
attention to critical matters
- Timely - The information displayed normally
will be real-time, if not, most current to allow effective
decision making
- Interactive - Dashboard should allow users
to perform drill down and scrutinize detailed information of
root causes
- More Data History - The dashboard should
allow users to review the historical data for trend analysis
- Personalized - Personalization on dashboard
presentation should be specific according to user's domain of
responsibility, privileges, data authorization and etc. Other
personalization includes visual preferences for colors and
background style to enhance greater user experience
- Analytical - Dashboard allows users
to perform business analytics such as drill-down, trend
analysis, compare, contrast, and make analytical inferences.
Dashboard facilitates better business comprehension within a
set of inter-relative business variables
- Collaborative - Serving as a communication
platform, dashboard facilitates users' ability to exchange
notes regarding specific observations on their dashboards,
workflow checks, process controls, knowledge sharing and
file sharing
- Trackability - The dashboard will have
the ability to track the progress of corporate performance,
including initiatives and processes, benchmarking, target
timeline and expectation
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Cetheus' Enterprise Executive Dashboard leverages
on existing IT environment and takes advantage of Web-based technologies
to deliver business-critical information that is periodically refreshed.
By delivering the right information to the right people at the right time,
executives or managers therefore can now use dashboards to gain greater
agility to respond in more turbulent environment.
Full utilization on existing infrastructure
and ease of deployment, Cetheus' Enterprise Executive Dashboard
solution makes deployment a breeze, eliminating the need for
additional server hardware and infrastructure. Cetheus' Enterprise
Executive Dashboard ensures measurable ROI and epitomizes the next
generation of business intelligence tools.
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